Anyone here tried using XE.com to receive transfers?

Hello anyone here tried using XE.com to receive transfers? How long did it take for the first transaction bago po pumasok sa bank ninyo and for the succeding transactions mas bumilis po ba?

Client sent out December 13 until now wala parin and XE app says nasa bank ko na. Pag di parin dumating balak ko itanong na sa bank if may for clearing ako or for release owede ba yun? Thank you!