We are looking for E-Commerce Technical Operations Executive VA

Jul 26 '22 neoma_kohler 2233 clicks job
Ecommerce Executive Virtual Assistant

We are looking for "E-Commerce Technical Operations Executive VA"

Responsibilities and Duties:

  • Plan for software setups to maximize operational efficiency
  • Set up web pages, funnels, automations, tracking, scripts, etc.
  • Integrate software across tech stack to increase team and business capability
  • Customizations to user interface and functionality
  • Trouble shooting bugs and malfunctions
  • Daily checks on tech stack to maintain high operational uptime( eg. test purchase to ensure the website is functional, monitor alerts for system outages)
  • Monitor and analyze reports and feedback to prevent new problem trends
  • Improve, support and document tech operation processes ( eg. knowledge base articles, maintaining changelog)
  • Has skills or knowledge in the following platforms or applications: Shopify. Shopify theme files, Cathook, Braintree, VWO, Klaviyo, Zendesk, Google analytics, Hyros tracking platforms, Lastpass, Hotjar, Zappier

Requirements and Qualifications:

  • At least 1 year of relevant hands-on experience in any CMS, OMS, or specialized e-commerce platform (Shopify, BigCommerce)
  • Experience with troubleshooting SAP, ERP, POS, and Order Management systems.
  • Experience with C++, Python, PHP and Ruby Company: www.virtualhub.ph Work Hours and Schedule: 40 hrs. a week, EST time zone Work Duration: 8hours/day Rate/Salary: $5/hour Payment Method: TBA Payment Frequency: TBA
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