We’re looking for CUSTOMER SUPPORT REPRESENTATIVE!

Apr 27 '22 riley_kovacek 2132 clicks job

We’re looking for CUSTOMER SUPPORT REPRESENTATIVE!

Salary capacity is up to: Php60,000 per Month depending on your experiences.

Experience Requirement:

  • Has 3 years previous experience working within a technical support / customer support environment
  • Has a strong desire to provide exceptional customer support efficiency with a high focus on first call resolution
  • Thrives in a fast-paced environment and is comfortable with change
  • Has experience in a SaaS company

Tasks

  • Handling inbound customer service calls and emails
  • Acting as a key point of contact for customer follow up and incident management, while maintaining the support ticket with updates and resolution
  • Collabortating on cross-team and cross-product technical issues with a variety of resources including development to document software defects and customer suggestions
Top