US-based marketing agency is hiring VAs for providing Digital Marketing services

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Our client is a US-based marketing agency with a large variety of amazing clients, whom they manage Digital Marketing services for, on a monthly basis. They provide SEO, Google My Business management, Google Ads management; Facebook marketing and WordPress Website development.

The VAs work hours will overlap with the client. The shift may start at 4 pm MST/ 6 am PHT. There may be times that a task for the client would need urgent action, and therefore the VA may need to work earlier, so flexibility is a must.

Duties:

Assist the owner/founder with many tasks such as:

Manage client relationships via email and text messages
Monitoring team email account for client requests and fulfilling such requests immediately or within 4 hours if possible
Monitoring and using Basecamp project management to communicate and follow-up with team
Track the progress of tasks, deadlines & accuracy/quality of deliverables
Monitoring social media accounts of clients to help our team reply to leads or current customers or be the one to reply (let’s discuss details of this task)
Review all blog posts for our level of quality and no typos, misspellings, grammatical errors (you’ll be trained on “level of quality”).
Programming 30-35 monthly blog posts into WordPress websites, and using the Yoast plugin to help achieve basic SEO tasks for each blog post.
Manage projects & timelines to achieve early, before-deadline finished high-quality work
Ability to manage team and clients
Intermediate in setting-up and managing Facebook ads/boosts and Google ad campaigns
You enjoy implementing simple processes that make us more efficient
Able to support owner’s growth strategy
Willingness to learn new concepts, new ideas, and implementation
Willingness to introduce new concepts, new ideas and implementation
Logical, common sense decision-making
A Non-Disclosure Agreement
Reporting to clients when their blog posts have been published.
Using the Yoast plugin to optimize many pages of many websites on a regular basis
Doing quick 5-minute text and image website updates when requested by clients.
Programming/creating WordPress pages by using the duplicate plugin or other approved method.
Monthly reports reviewed and quality-checked (a team member creates them at this point). Adding to the reports by using Google Analytics screenshot images of specific data Lori will inform you of.
Training new team members as they come on board.
Anticipating project resource volumes and dependencies as well as actively resolving issues by nipping them in the bud; preventing issues from escalating by helping owner implement a red light, yellow light, green light client review process.
Avoiding having any conflicts of any kind, whether with team members or clients.

Requirements:

5+ years client management experience
5+ years of marketing background (Facebook & Google My Business; and SEO are a must).
Intermediate SEO
Intermediate WordPress
Intermediate Social Media Management, Monitoring & Engaging
Data Analysis (Google Analytics; Google My Business; Facebook Insights; LinkedIn Analytics)
Copywriting skills (social media posts; blog posts; in the future: email newsletters)
Impeccable English & grammar
Organized, task-oriented, and has great attention to detail
Positive and Proactive
Great phone, video chat, text message and email etiquette: a very considerate person
Experience is super important. You’ll be trained in our processes, however, you should have intermediate SEO skills; social media management skills and experience; and project management skills.
Team player with great communication skills. “Team player” sometimes means “pinch-hitting” by stepping in to do tasks.