Talentpop Immediately Hiring Dedicated Team Leads to manage our agents!

7d johns83 4359 clicks job

Hello Philippines! We are Talentpop! A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS!

Requirements:

  • 1+ year of Team Lead Experience
  • 3+ years of Customer Service Experience
  • Great English
  • Reliable internet connection required.
  • Looking for a long-term position with growth opportunities.
  • E-Commerce experience preferred.
  • Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
  • Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
  • Able to communicate via Zoom Video, Slack, and Email.

Responsibilities:

  • Provide one-on-one coaching
  • Create reporting on agents
  • Bi weekly phone calls with your team
  • Working collaboratively with our Team Leads

Pay: $5/hour Hours per week: At least 40 (160hrs/month) Number of positions available

We have many jobs to fill and we encourage all qualified applicants to apply. Looking forward to getting to know you!

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