Modern Yoga Teacher Looking for an Amazing High Level Customer Support Person & Tech Coach!

Sep 10 '22 hayes94 1605 clicks job
Customer Support

Are you excellent at providing technology integration support to complete beginners? Do you have a solid knowledge of current technology trends, teaching strategies, and best practices? Are you great at using HighLevel to set up things like webinar funnels, membership areas, automatic email campaigns, and booking pages? Are you an excellent communicator or coach who can teach beginners about using HighLevel simply and clearly? Do you have experience handling technology-related customer support in ways that make people feel safe and supported? Do you also get excited by the idea of:

  • Helping people reach their goals and potential by taking their business online?
  • Making a positive impact on the world through your work?
  • Being a part of a team of diverse and excellent coaches?
  • Working for a conscious company that treats its employees with utmost respect and care?
  • Being able to work from anywhere in the world? If you said yes to all of the above, we love to have you on our team.

At Modern Yoga Teacher, we run a 5-month marketing and business coaching program for yoga teachers to help them reach their audience, transform the lives of their clients, and sustainably grow their businesses.

How we use HighLevel: We use Highlevel in a quite specific way. Through our agency account, we provide our students with sub-accounts that include templates they need to create a successful webinar funnel and membership area.

This involves using the following functions within Highlevel:

  • Funnel pages (for things like Webinar registration and Booking calls)
  • Webinar watch pages (available for a limited time and with a timed CTA)
  • Scheduler (for booking calls)
  • Creating email lists and sending email sequences (automatic and manual)
  • Membership areas
  • And creating Pipelines to better integrate the customer journey
  • We primarily teach our students through video tutorials in our online membership area, but offer various types of coaching and group support calls.

The Ideal Candidate:

You are an ideal candidate if you are passionate and confident in empowering small business owners to bring their businesses online by learning to use Highlevel. You are independent and a self-starter. You need minimal direction and do your own research to find solutions to the issues at hand. You are a true team player who is organized, self-sufficient, proactive, and an excellent communicator.

Bonus skill: You have a n understanding of proper audio/video recording techniques and the ability to communicate these to absolute novices.

Key Responsibilities:

Answering submitted questions about how to do various things inside of Highlevel within the context of the MYT program guidelines. This involves researching problems and assisting in finding solutions to those problems. This also includes recording video responses to clients, if needed.

Staying in the loop about Highlevel/platform changes relevant to what’s covered in the membership area, as well as teaching strategies and best practices. Working with the tech coach to keep the overall strategy/recommendations and HighLevel related videos in the membership area up to date. This may include assisting with recording videos if needed.

Attending monthly team meetings with the tech team. Embodying the Modern Yoga Teacher core values and taking responsibility for helping clients, the team, and the company succeeds.

PAY STRUCTURE:

Salary range: $20 depending on experience. (Your salary will be negotiated based on your experience.)

WORK HOURS:

Must be available at least 5 hours weekly. HOW TO APPLY: We don’t hire resumes, we hire talent. To apply, please email us with: A video recording of your application (instead of a cover letter) telling us why you are the right candidate. Please include answers to the following:

  • What have you used HighLevel for in the past?
  • What do you love about supporting people with using technology/HighLevel?
  • In your opinion, what makes you great at supporting people with how to use Highlevel?
  • In your opinion, what makes you a great customer support person?
  • Your resume/cv and contact details, including the time zone where you live and relevant experience you have. Candidates who fail to follow the above guidelines will not be considered.

Our website: https://modernyogateacher.com

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