FULLTIME PHONE CUSTOMER SERVICE VA join our growing team!

DUTIES AND RESPONSIBILITIES but not limited to:

• Assist customers with their online purchases
• Act as the primary contact for customer inquiries about our products
• Provide the highest level of customer service to our clients
• Answer logistic questions regarding their orders
• Projects a professional attitude
• Maintain a collaborative relationship with other members of the team

REQUIREMENTS:

• At least 6 months in the BPO call center. Preferably in Ecommerce or similar business
• Great communication skills with neutral to near-native English
• Can type with a speed of 30wpm
• Quick learner with the ability to adapt and absorb processes, products, and brand
• Extremely organized and efficient
• Friendly and customer-oriented attitude
• Team player, able to collaborate with others really well
• Willing to work during US EST hours and rotating shifts
• Can start immediately
• Priority to applicants who can work during Weekends

COMPUTER REQUIREMENTS:

• i5 processor or higher
• 4 GIG RAM
• Headset with noise-canceling mic
• Wired ADSL or Fiber connection with min 15mbps speed
• NO to Dongle or Pocket Wifi

WE OFFER:

• Rate: $3.5/ hour
• 17 Paid leaves per year
• Weekly performance bonus incentives
• Performance-Based rate increase
• Growth and career advancement