Hello Everyone, We are looking for awesome people to join our growing Offshore Team, as this is a Full Time Permanent Work From Home Opportunity, and we are in need of the following Specialists: Customer Support:

• Responds to customer emails and chat messages through support platforms.
• Answers customer calls.
• Replying to support tickets, order inquiry, billing and warranty cases.
• Handling complaints, provide appropriate solutions and alternatives.
• Process daily orders placed through our Sales channels.
• Works on customer service tasks and other duties assigned that are outside of the job scope that may arise in the future.

Qualification:

• Should have at least 2 years of experience in a BPO (agent level, voice account).
• Should be proficient in speaking and writing English.
• Should have own reliable PC and DSL/ Fiber internet connection.

Schedule & Salary:

• Monday to Friday: 8:30am - 5:00pm (EST)
• $600 starting Subject of your application should be, "CSS - Name"

Shopify Expert:

• Optimizing sales and conversions through content, image and app integrations.
• Developing & promoting compelling content for the company website, Shopify store etc.
• Editing and polishing existing content and other documents as required to improve readability.
• Manages key conversion points in the marketing funnel.
• Optimize the overall lead-to-customer conversion rate.
• Test and apply applications and integrations to increase conversion rates.
• Can work on tasks and other duties assigned that are outside of the job scope that may arise in the future.
• Utilization of HubSpot to increase sales and conversions through reporting and email marketing.

Qualifications:

• Proficient in Conversion Rate Optimization.
• Proficient in Shopify & Digital Marketing.
• Proven Content Writing or Copywriting Experience.
• Can review apps.
• Should have own reliable PC and DSL/ Fiber internet connection.

Schedule and Salary:

• Monday to Friday: 8:30am - 5:00pm (EST)
• $600 starting Subject of your application should be, "Shopify - Name"