Work Remotely? Yes
Job Role: Chat and Email Customer Care Representative NIGHT SHIFT
Company: Kindred Bravely (www.kindredbravely.com)
Work Hours and Schedule:
Regular Schedule: In the first 3 months of employment, you will work 8 hours of training between the hours of 5:00 AM and 5:00 PM Pacific Time (8:00 PM - 8:00 AM Philippine Time). Regular working hours after training completion are to be determined.
Work Duration: 8 hrs/day
Rate or Salary range: $650 USD per month plus 13th month pay bonus. Benefits include PTO, holiday pay, and health insurance reimbursement.
Commission Based only? No
Description/Information:
-Deliver exceptional customer service to existing and new customers across all channels: chat, email, and social media (no phone required)
-Learn to navigate multiple internal software systems
-Develop expertise in company products, sizing, and fit to assist customers in finding the perfect size the first time
-Maintain a positive attitude throughout all customer and team interactions
-Additional tasks as assigned by supervisor
Experience: At least one year of experience in customer service is required.
Thank you! :)