Getaround - Renter Happiness Phones Agent

HIRING!! ☎️ Voice Join us and earn P40k/month

This position is based in the Philippines. This is a work-from-home position with competitive hourly pay. We’re looking for individuals who are willing to work on a full time position. Sound like the job for you? Read on!

We're looking for bright, energetic, and passionate individuals that can grow with our support team in the Philippines. You’ll be empowered to make a difference in the lives of thousands of people. We need you to be willing to go the extra mile, have a focus on getting the details right, and be a bright and energetic communicator. Of course, you need to be passionate about Getaround's mission to empower people to carshare everywhere.

Requirements

• Excellent grasp of the English language
• 2+ years of customer support experience
• 6+ months of customer phone support experience
• Willingness to work weekends, holidays, and night shifts
• Excellent verbal and written communication skills
• At least 5MBPS download speed and 1MBPS upload speed internet connection: speed tests will be conducted during interviews.
• A quiet space to work from, free of background noise and other distractions
• You can work well as an individual and in teams
• You enjoy taking initiative and making people happy
• You're a quick and proactive learner who can perform under pressure
• Rigorous, demonstrated follow-through: you take a problem and aggressively hunt for the full resolution

Preferred Skills

• Technology savvy and/or tech support experience
• Passion for car sharing and solving car overpopulation
• Customer support experience in a startup
• Basic understanding of cars and common car issues
• Experience using Zendesk and Ujet