5 - 7 USD per hour, Hiring Client Support Specialist / Virtual Assistant!

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Client Support Specialist Virtual Assistant

WE ARE HIRING!

Position: Client Support Specialist / Virtual Assistant Rate: 5 - 7 USD per hour

REQUIREMENTS:

  • Highly proficient using WordPress and with website management
  • Experienced and confident using image editing software (e.g., Photoshop, PicMonkey, Canva)
  • Highly organized when it comes to sorting out images and files from clients.
  • Has experience in using Monday.com as the project management tool
  • Has experience in using ZOHO Desk to answer our client support emails

RESPONSIBILITIES INCLUDE:

  • Managing the support inbox, including responding to client emails, answering questions, and taking care of their requests.
  • Posting and updating content (blog posts, pages) on Wordpress (I will provide the content and format guidelines)
  • Managing and maintaining Wordpress site (ie. adding tags, categories, SEO keywords, and images)
  • Update plugins and themes, fix errors, check functionality
  • QC new websites by performing broken link audits on all websites and fix any errors.
  • Creating and optimizing images (e.g., crop, compress, add text) for the website and social media accounts
  • Manage client folders and files.
  • Sending email campaigns & newsletters
  • Assist in onboarding new clients by preparing Dropbox and Google Drive folders and Monday board.
  • Social media support by scheduling and publishing clients’ online reviews, etc
  • Upload clients' email lists and duplicate newsletter templates.
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